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On today's Inside Automotive, we're joined by Shep Hyken explores how dealerships can elevate their customer experience using AI

Leveraging AI as an asset in the dealership rather than being...

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Artificial Intelligence is changing how some companies conduct business, especially in customer service. It may already replace roles in some industries, but is that...
Education is important. Dealerships have an opportunity—and responsibility—to demystify EV maintenance for customers.

Navigating EV maintenance: what dealerships need to know


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Imagine walking onto your showroom floor first thing in the morning. The familiar hum of traditional internal combustion engine vehicles buzzes in the background. But...
Jim Appleton joins Inside Automotive to discuss the ACC2 and the challenges to driving demand in the zero-emission vehicle sector.

Addressing challenges in the ACC2 and driving zero-emission vehicle demand —...

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New Jersey Governor Phil Murphy announced a proposal to adopt the Advanced Clean Cars II plan (ACC2), which would require car manufacturers to increase...
I’m Steve Greenfield from Automotive Ventures, and I’m glad that you could join us.It’s been a tough quarter for many of the legacy automakers. highways emissions

How the acceleration of vehicle subscription services will impact dealerships

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Welcome to another edition of The Future of Automotive, with Steve Greenfield, Founder, and CEO of Automotive Ventures, where I put recent automotive and...
Your dealership is or will become an expert on electric vehicles. Take advantage of this mastery by promoting what you know. 

6 tips for marketing the benefits of electric vehicles and other...

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Electric vehicles (EVs) are increasingly gaining favor with eco-conscious consumers looking for more sustainable transportation. However, marketing the environmental benefits of EVs to this...
During a practice picket outside of a Stellantis plant in Detroit, UAW president Shawn Fain addressed the possibility of a strike.

UAW chief Fain holds mock demonstration in preparation for strike

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During a practice picket outside of a Stellantis plant in Detroit, United Auto Workers president Shawn Fain discussed the possibility of a strike with...
Drivers are starting to encounter more issues with electric vehicles than they do with ICE vehicles, as traditional OEMs compete with Tesla.

Electric vehicles scores drop as OEMs compete with Tesla tech

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Drivers are starting to encounter more technology issues with electric vehicles than they do with ICE vehicles, as traditional OEMs contend with disruptive brands...
Alan Haig and Mike Toth join Inside Automotive to discuss the mergers and acquisitions market and principles for attracting public buyers.

Why public dealership groups are returning to the mergers and acquisitions...

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Publicly traded dealership groups are starting to return to the mergers and acquisitions market as the post-pandemic economy stabilizes and OEMs ramp up production....
The intricate dance between electric vehicles and software is crafting a new narrative in the retail automotive industry.

The role of software in EVs: opportunities and challenges

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The spotlight in the auto industry has transitioned to an unlikely subject: software. Electric vehicles (EVs), previously dismissed as a niche, are fast becoming...
Vietnamese automaker VinFast is in talks with U.S. partners to sell its electric vehicles through franchised dealerships.

VinFast looking to work with U.S. dealers says CEO

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Vietnamese automaker VinFast is in talks with U.S. partners to sell its electric vehicles through franchised dealerships rather than first-party storefronts. Direct sales have become...