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Jonathan Smoke joins Inside Automotive to review the 2023 automotive landscape and share his expectations for the 2024 car market.

The 2024 automotive landscape: 5 trends all dealers should watch —...

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With 2023 in the rearview mirror, it is time for car dealers to review the automotive landscape so they can enter the New Year...
Looking beyond the initial purchase price, the real-world ownership costs of EVs start to paint a different picture for consumers.

Opinion | The EV slowdown: a reality check amidst the hype...

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You’ve undoubtedly heard that Ford, the colossus of the car world, is slashing its F150 Lightning production in half due to slowing demand. GM and...
With the rise of online sales platforms and market competition, the service department offers the recurring revenue essential for growth.

Redefining service excellence: key benchmarks for the future

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Remember the days when the service department felt like an afterthought? In the early stages of your career, you noticed it tucked away, overshadowed...
Eric Schlesinger of ActivEngage joins Kain & Co. to discuss the evolution of dealership technology and how it affects the car buying process.

Crafting effective marketing campaigns for modern dealerships — Dave Spannhake

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 Dealers know they need effective marketing campaigns to grow their businesses. But with a rapidly evolving arsenal of tools at their personal and a...
I’m Steve Greenfield from Automotive Ventures, and I’m glad that you could join us.It’s been a tough quarter for many of the legacy automakers. highways emissions

Steve Greenfield’s 9 predictions for the future of automotive in 2024

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Welcome back to the latest episode of The Future of Automotive, with Steve Greenfield, Founder and CEO of Automotive Ventures, where we put recent automotive and mobility...
Prioritizing customer e­motions is vital for building trust, fostering healthy relationships and driving results in automotive sale­s

The role of empathy in automotive sales: Understanding customer needs for...

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In the automotive­ sales landscape, empathy holds significant importance­. It involves grasping and relating to others' e­motions and perspectives. In this industry, e­mpathizing means...
On the latest episode of Auto Marketing Now, Brian Pasch tackles the primary issues dealers face selling electric vehicles to anxious clients 

The importance of proper “hygiene” when using customer data platforms —...

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Customer data platforms (CDP) have quickly become an important part of automotive retailing, with the number of storefronts using this crucial technology growing on...
Technology principles to consider when determining your dealership’s technology and human interaction formula

Integrating technology and human touch in car sales: Striking the balance...

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Technology is changing how consumers shop for and buy cars. Yet chatbots, virtual reality applications, and artificial intelligence haven’t eliminated the need for human...
An inclusive workforce, composed of individuals from diverse backgrounds, brings a wide range of perspectives to the table.

The value of an inclusive workforce in the automotive industry

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In today's competitive automotive industry, businesses are constantly seeking ways to stay ahead of the curve and maximize their profits. While technological advancements and...
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CBT News celebrates 11th anniversary with exclusive streaming launch on Roku,...

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ATLANTA, Georgia (December 22, 2023) — In celebration of its 11th anniversary, CBT News, the auto dealer community’s No. 1 resource for industry insights...