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Sarah Vantine joins Inside Automotive to discuss a new way to train dealership teams and provide a consistent customer experience.

Dealership training: how to provide a consistent customer experience — Sarah...

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Training plays a critical role in the success of dealership staff and, in turn, the customer experience. Yet far too often dealers struggle to...
The Ford F-150 Lightning sees more interest from buyers than any other electric pickups on the market, according to Cox Automotive.

Ford F-150 Lightning beats out Tesla Cybertruck in Cox Auto study

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The Ford F-150 Lightning sees more interest from buyers than any other electric pickups on the market, according to Cox Automotive. Ford has seen relatively...
A 10-day UAW strike could result in a loss of $5 billion, affecting nearly every sector of the automotive industry, including dealers.

UAW strike could affect dealers, cause industry losses of $5 billion

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A 10-day UAW strike (United Auto Workers) could result in a loss of $5 billion, affecting nearly every sector of the automotive industry, including...
Bergstrom Automotive is set to acquire Broadway Automotive, a dealership group serving the Green Bay market in Wisconsin.

Bergstrom Automotive to acquire Broadway Automotive in Wisconsin

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Bergstrom Automotive is set to acquire Broadway Automotive, a dealership group serving the Green Bay market in Wisconsin. The new acquisition will give Bergstrom Automotive...
Ford has hired Apple's ex-vice president of services, Peter Stern, to lead the development of new technologies and services.

Ford taps ex-Apple exec to head software, hardware development

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Ford has hired Apple's ex-vice president of services, Peter Stern, to lead the development of new technologies and services that improve the customer experience. Stern,...
Jennifer Torres joins Inside Automotive to discuss how used car dealers can easily purchase inventory with a private listing platform.

Used car dealers accelerating acquisitions with private listing platforms — Jennifer...

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As consumers hold onto their vehicles for longer periods of time, used car dealers are looking for alternatives to trade-ins and auctions to keep...
Purchasing a new vehicle became easier in July, according to Cox Automotive, as the post-pandemic car market continue to normalize.

New vehicle affordability improves in July as monthly payments fall

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Purchasing a new vehicle became easier in July, according to Cox Automotive, as the post-pandemic car market normalized under growing inventory and more incentives. After...
Electric vehicle adoption could be stymied by a lack of charging infrastructure and low customer satisfaction scores.

New study says low charging satisfaction could limit electric vehicle adoption

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Electric vehicle adoption could be stymied by a lack of charging infrastructure and low customer satisfaction scores, according to a new study by J.D....
President Biden is urging car manufacturers and union leaders to forge a deal and avoid a strike amidst talks between the UAW and automakers.

Biden urges automakers, UAW to strike deal before September strike

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President Biden is urging car manufacturers and union leaders to forge a deal and avoid a strike as exchanges between Big-Three automakers and UAW...
Ford has announced it will include its driver-assistance software, BlueCruise, on several 2024 models by default.

Ford to include BlueCruise, hands-free driving with select 2024 models

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Ford will include its driver-assistance software, BlueCruise, on several 2024 models by default. The car manufacturer announced the new plan on Monday, August 14. Previously,...