Tag: automotive industry news
DMS outage creates volatility in used vehicle market as inventory declines...
The dealer management system (DMS) outage that affected sales and inventory reporting throughout the previous month continues to create volatility in the automotive market....
ALM and Escude auto groups expand with key dealership acquisitions
In a series of significant dealership transactions, two prominent auto retailers, ALM Automotive Group and Escude Automotive Group, expanded their presence in Georgia and...
July sees surge in retail used vehicle sales, rising 27.6% month...
Retail used vehicle sales saw a significant increase in July, jumping 27.6% from June, according to Cox Automotive’s vAuto Live Market View data. This...
Weekly roundup: New vehicle prices drop for 10th month, UAW files...
Earlier this week: New vehicle prices dropped for the 10th consecutive month in July as buyers gained leverage amid high loan rates. UAW files...
Texas AG sues GM for allegedly selling driver data without consent
Texas Attorney General Ken Paxton has filed a lawsuit against General Motors, accusing the automaker of illegally collecting and selling drivers’ data to insurance...
How dealers can transform the F&I department via the right mindset...
Your mindset at the start of the day can shape your performance and the overall success of your team. On today’s episode of Inside...
GM recalls 24,200 Cadillac Lyriq EVs in North America due to...
General Motors is recalling 24,200 all-wheel-drive 2023-24 Cadillac Lyriq electric crossovers in North America due to a software fault in the antilock braking system...
Shep Hyken reveals how ‘dangerous customers’ and employee experience impact customer...
In a captivating discussion on customer service, Shep Hyken, renowned customer experience expert and bestselling author, joins us on the latest episode of CBT...
The impact of climate change policies on automotive dealerships: What’s on the horizon?
Let’s be honest—climate change policies are becoming a harsh new reality for automotive dealerships. Just look at Moody Motor Co., which was fined $40,000 for sidestepping Clean...
Rural auto dealer faces talent retention challenges and evolving customer habits...
On today's episode of Inside Automotive, we'll explore the influence of rural locality on customer purchasing patterns and the persistent hurdles in recruiting and...
