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Group 1 earns top marks in service customer phone calls study

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The 2023 PSI Service Telephone Effectiveness (STE) Study evaluated the effectiveness and quality of service telephone calls to help customers quickly and easily schedule...
Used car prices and retail sales declined over May as consumers and dealers grappled with economic headwinds

Used car prices, sales fall in May as auto industry looks...

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Used car prices and retail sales declined over May as consumers and dealers grappled with economic headwinds, according to data from Cox Automotive and the Manheim...

Volvo unveils EX30 electric SUV with affordable price tag

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Swedish automaker, Volvo, is making a smaller, less expensive all-electric SUV to help convince budget-minded buyers to go electric. The company revealed the EX30...
Acura ZDX Google

Honda reveals first Acura EV, equipped with built-in Google apps

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Honda's next Acura model, the 2024 ZDX, is set to be the brand's first electric vehicle. The EV will feature Google's built-in integrations while...
recycling, Stellantis

Stellantis paves way for new joint venture focused on recycling ‘end-of-life’...

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Global automaker, Stellantis, has announced a new joint venture with metal recycling specialist Galloo. The partnership aims to develop a more circular economy as...
Maclnnis, digital retail

How to secure lender-qualified payments upfront with digital retailing — Pete...

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Today's economic headwinds have forced dealerships nationwide to alter how they achieve customer satisfaction. On today’s Inside Automotive, we’re joined in studio by Pete...
GM heavy-duty The move comes as GM invests approximately $390 million into the Fairfax facility to facilitate the production of the new Chevrolet Bolt EV.

GM plans to invest over $1 billion to produce the next...

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On June 5, General Motors announced its plans to invest more than $1 billion in two Michigan plants to produce its next-generation heavy-duty trucks.  The investment includes $788 million...
hyperlocal, marketing

Reach customers in your neighborhood with these hyperlocal auto marketing strategies

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As a dealer representative, you’ve probably heard of hyperlocal marketing in general. Hyperlocal marketing is important amongst services that often have a local presence,...
Jonathan Dawson shares his insights into the core principles that help entrepreneurs drive business success in a challenging environment.

4 primary ways to create a dealership marketing strategy

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Traffic, traffic, traffic. Traffic solves a lot of problems for dealerships. You have to get traffic. You have to get people in the door,...
Honda, May

Strong May sales for Honda are the result of both high...

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May marked Honda's third consecutive monthly increase after a stretch of declines. Which was prompted by severe inventory shortages that resulted from tight microchip...