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Michael Roppo

Is this mistake costing your service drive lucrative business? – Michael...

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We’re now in the second quarter of the year after a robust and profitable 2021 for many in the industry. Today on Inside Automotive,...
Fixed-Ops

5 Strategies to Raise the Standards of Your Fixed-Ops Department –...

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On today’s show, we welcome back  Michael Roppo, President and Director of Dealer Fixed-Ops Consulting and Training at Automotive Domain Results. In this segment,...
week in review

CBT News Week in Review: March 13, 2020

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CBT News Week In Review for Friday, March 13th, 2020: Applying Your Core BDC Strategies to the Entire Dealership - David Kain, Kain Automotive In an...
Michael Roppo

CBT Automotive Newscast for March 11, 2020

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Today on CBTNews.com - Wednesday, March 11th, 2020: 8 Habits That Every Service Manager Should Adopt in Order to Be Successful - Michael Roppo Setting and...
service appointment

How to Maximize the Service Appointment Process and Retain More Customers

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On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick speaks with guest host Michael Roppo, President of Automotive Management Resources, to discuss how...
selling points

7 Customer Contact Selling Points

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On this week's episode of the Weekly Tune-Up, Jim Fitzpatrick sits down with guest host Michael Roppo, President of Automotive Domain Results, to go...
newscast

What It Takes To Find, Train, and Retain Great Service Technicians...

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Today on CBT News.com - Thursday, August 22nd, 2019: What It Takes To Find, Train, and Retain Great Service Technicians - Michael Roppo, Automotive Management...