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newscast

Matt Raymond: Not everyone wants to buy a car online |...

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On today's CBT Newscast for Wednesday, September 20th, 2017: Matt Raymond: Not everyone wants to buy a car online If you talk with online buying enthusiasts,...

J.D. Power Releases Dealer Financing Satisfaction Study

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COSTA MESA, Calif., Aug. 14, 2017 -- Great relationships trump low interest rates and product mix when it comes to automobile dealer satisfaction with lending institutions. According...
small dealers

David vs Goliath: How Small Dealers Can Compete with Large Dealer...

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Acquisitions are announced on a frequent basis. In 2016 alone, Penske Automotive Group added 31 stores to their group. Herb Chambers Companies acquired 23...

How to Move Excess inventory – Haig Stoddard, WardsAuto

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Trucks, SUVs and crossovers are still hot. You have inventory issues. Competition has ramped up to a different level...And there is plenty of incentive...

Moving Excess inventory – Haig Stoddard, Wardsauto | Attracting the Sales...

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On today's CBT newscast for Tuesday June 13, 2017: Congrats On Your New Car! But Before You Go… After weeks of test driving, researching and debating...
livestreaming

Leverage Livestreaming Video To Convert More Online Shoppers

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 On this week's episode of Auto Marketing Now, Brian explains how to use livestreaming video in sales and service to engage consumers who visit...
core beliefs

3 Core Beliefs Individuals On Winning Teams Have

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If an employee works on an assembly line connecting two pieces of plastic together without any knowledge of what those pieces will become, he’ll...
body language

Sales Tips from Body Language Expert Dr. Jack Brown (Part 2)

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On Today's Episode of On the Mark, Mark welcomes Dr. Jack Brown to the show. Dr. Brown is a leading authority and expert on...
customer experience

Six Ways to Create a Memorable Customer Experience

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Little details that customers notice, and that makes them feel good about not only making the purchase, but making the purchase from you, is...
Holman Automotive

With 38 franchises, How Holman Automotive Drives Growth

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Brian R. Bates is President and CEO of Holman Consumer Services. He started his career as a service writer intern at Holman Ford and...