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markups

GfK AutoMobility study uncovers growing consumer resentment about dealer markups

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What would you think of a business that ticks off three out of every ten customers? That's what's happening at car dealerships charging above-MSRP...
CRM

3 best practices for CRM customization

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The past few years have been a challenge for all industries – I’d argue especially retail automotive. Shuttered showrooms, a boom in digital retailing,...
autopilot

Tesla autopilot vs full self driving: How are they different and...

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Since 2014, Tesla's autopilot technology has introduced drivers to autonomous and assistive driving innovation in the form of Basic Autopilot. Over the years, the...
Detroit Auto Show

The 2022 Detroit Auto Show preview: What attendees can expect

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At long last, the North American International Auto Show (NAIAS) is back in business. Following a three-year COVID-19-related hiatus, the 2022 Detroit Auto Show...

Strong demand kept the buy/sell market pretty active in August

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According to the recently released Blue Sky Report® by Kerrigan Advisors, the auto dealership buy/sell market continued its record-breaking activity during the second quarter...
ICE

4 strategies to manage vehicle servicing in an ICE and EV...

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The rise in popularity of electric vehicles, thanks to a combination of consumer demand and regulatory efforts, will drive a significant increase in their...
service

How service managers can drive profits and keep customer service intact...

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Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. We're joined by Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and...
trends

What trends should car dealers keep an eye on over the...

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Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. On today's show, we're pleased to welcome back Jonathan Banks, Vice President and...
buy/sell market

Mid-year review of the buy/sell market and forecast for the remainder...

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Welcome to this episode of Inside Automotive with anchor Jim Fitzpatrick. Today, we’re pleased to welcome back Erin Kerrigan, Founder and Managing Director of...
Automotive Standards Council

Automotive Standards Council sets new benchmarks for upcoming GA4 transition

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Welcome to another edition of Auto Marketing Now, with host Brian Pasch, founder of PCG Companies and BPE | Pasch Enterprises. Today, Brian discusses the new framework...