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technicians

The auto industry is changing — so are technicians

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Most dealers are experiencing relief from the past couple of years’ difficulties. So, admittedly, there’ll be no argument or complaint about the increased inventory...
Quiet quitting

Management Strategies: How to prevent ‘quiet quitting’ before it happens

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In response to hustle culture and burnout, some employees are "quiet quitting" by no longer going above and beyond or doing tasks they are...
automotive CRM

5 crucial CRM Tasks your car dealership can automate

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With dwindling inventory, a dealership's success largely depends on its ability to serve the needs of its customers. In the past, you did this...
Tesla AI Day

Tesla AI Day 2022 is right around the corner—Here’s what to...

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Following in the footsteps of companies known for innovation like Apple and Google, Tesla again invites consumers to look at their newest products and...
interactive content

5 types of interactive content car dealerships can use to boost...

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Many car dealerships have always been quick to embrace new technologies and strategies when it comes to marketing vehicles, but what about interactive content...
customer communication

How (and why) car dealers should prioritize customer communication

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You've done it! That prospective car buyer has finally pre-ordered that new vehicle at your dealership. However, there's also a bit of a problem....
oil change tires

Goodbye to the oil change

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Tires are one of the major keys to customer retention. It has taken a decade or more, but most dealers now realize this is...
tires

Auto dealers have room for improvement when it comes to the...

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J.D. Power's 2022 US Original Equipment Tire Customer Satisfaction Study highlights the experience of car owners with tires that their vehicle was equipped with...
fraud

Fraud is on the rise in lending — here’s how to...

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2021 was a year of recovery for the entire automotive industry, and for dealers in particular. Showroom traffic increased even during a once-in-a-generation inventory...
Jennifer Suzuki

How car dealers can help their salespeople find and sell more...

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Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. On today’s show, we’re joined by Jennifer Suzuki, President of eDealer Solutions, acclaimed...