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On today’s CBT Now, we’re joined by Matt Easton to walk us through how to answer inbound calls from a customer without jeopardizing a sale. 

How to effectively follow up without endangering the sale – Matt...

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It can be exciting when a sales representative gets a call from a lead or potential customer, but what happens during that call, can...
Rivian revealed a second-quarter loss that was narrower than expected and raised its EV production guidance for the full year

Rivian reveals smaller than expected quarterly loss, updates its 2023 EV...

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On August 8, the EV maker Rivian revealed a second-quarter loss that was narrower than expected and raised its EV production guidance for the...

Identifying new opportunities in the fixed operations space — Jade Terreberry...

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Many car dealers understand the importance of service departments, but are they aware of the new opportunities in today's fixed operations business? In this...
Electric vehicle customers are highly likely to consider new brands when shopping, according to an Edmunds study on brand loyalty.

Edmunds discovers low brand loyalty rates among EV buyers

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Electric vehicle customers are highly likely to consider new brands when shopping for a product, according to an Edmunds study on brand loyalty in...
Ex-Nissan CEO Carlos Ghosn has filed a lawsuit against his former employer, seeking $1 billion in compensation for alleged defamation.

Ex-CEO Ghosn sues Nissan for $1 billion over alleged defamation

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Ex-Nissan CEO Carlos Ghosn has filed a lawsuit against his former employer, seeking $1 billion in compensation for alleged defamation, slander, libel and fabrication...
Jessica Stafford joins Inside Automotive to discuss how auto dealers and OEMs can work together to improve the customer experience.

OEMs and auto dealers: helping consumers together — Jessica Stafford |...

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Auto dealers and car manufacturers may not always see eye to eye, but the need for cooperation between the two is more important than...
Tesla is lowering Model X and Model S prices and offering free Supercharging as it looks to boost demand before the end of Q2.

Tesla drops Model X, Model S EV prices weeks before end...

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Tesla applied new incentives and discounts to its electric vehicle lineup on June 17, lowering the Model X and Model S prices and offering three years...
A sharp rise in EV sales has made the U.S. the world's second-biggest EV market behind China.

U.S. EV sales take second place worldwide thanks to “crucial” tax...

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A sharp rise in electric vehicle sales has made the U.S. the world's second-biggest EV market behind China. According to technology-market research firm Counterpoint, first-quarter EV...
Aaron Bickart joins Inside Automotive to discuss how OfferLogix can help dealers understand electric vehicle loans.

Optimizing F&I for electric vehicle loans — Aaron Bickart | OfferLogix

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As more consumers show interest in buying an electric vehicle, it becomes ever more crucial for dealers to partner with brands like OfferLogix to...
A study published on Tuesday, June 13, by AAA found sizable differences in an electric vehicle's driving range based on cargo weights.

AAA study finds EV driving range limited by heavy cargo

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A study published on Tuesday, June 13, by the American Automobile Association (AAA) found sizable differences in an electric vehicle's driving range based on cargo weights. Using...