Tag: auto industry news
Want a better customer experience? Build a better work environment —...
Dealers know how crucial it is to provide an exceptional customer experience. But in pursuing high standards of service, many find themselves forgetting an...
Cornell engineers develop a five-minute charging lithium battery
A group of engineers at Cornell University has developed a new type of lithium battery that can be charged in under five minutes and...
Why the demand for F&I products is rising – Adam Marburger...
In the current economic climate, where interest rates are high, and vehicle prices are soaring, more and more consumers are opting for F&I products...
Why this dealership group is expanding its used car operations –...
At a time when large retailers are closing many pre-owned locations, family-owned and operated DCD Automotive Holdings announced that they have purchased a pre-owned...
Tiffani Bova explains how to overcome redundant processes for dealership growth
Too many redundant processes in a dealership can hinder the store's overall growth. On the latest episode of CBT Now, Tiffani Bova, a Growth...
The vital role of sales and BDC training in today’s automotive...
As the dust settles post-NADA Show, dealerships are buzzing with revitalized passion for the road ahead. However, the emphasis on effective training should not...
Innovating for short and long-term F&I headwinds — Scott Gunnell |...
F&I (finance and insurance) continues to be one of the most important departments in the dealership, driving both revenue and customer satisfaction. But just...
Cruise VP of robotaxi hardware development abruptly resigns
Carl Jenkins, senior vice president for autonomous vehicle platforms at General Motors' Cruise robotaxi division, has resigned, marking the latest in a series of...
Why are sales professionals in a hurry? — Matt Easton |...
Sales professionals have two primary jobs in the dealership: make the customer happy and make the business money. Unfortunately, some companies prioritize the latter...
Stellantis full-year profits rise but business stays sluggish in U.S.
Stellantis recorded strong full-year earnings for 2023 on a global scale but struggled to maintain profitability in the U.S. following the United Auto Workers...
