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New-vehicle affordability declines in November

New vehicle affordability declines in November, but still better than 2023

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According to the latest Cox Automotive/Moody's Analytics Vehicle Affordability Index data, new vehicle affordability declined slightly in November. Despite factors that should increase affordability,...
Auto credit availability increased in October

Auto credit availability improved across all channels in October

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The Dealertrack Credit Availability Index showed a rise in auto credit availability across all channels and lender types in October. The All-Loans Index reached...
As we navigate the automotive landscape in 2024, understanding the factors influencing new vehicle affordability is crucial.

Navigating vehicle affordability challenges in 2024

The automotive industry is constantly evolving, influenced by market conditions, consumer preferences, and various economic factors. The current affordability crisis is no exception, as...
Today, we explore two of the most common F&I mistakes that can happen at any dealership whether with a veteran or a rookie F&I manager.

Don’t wait to correct F&I mistakes–acting quickly benefits everyone

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With so many people involved in every car deal, there are several ways that things can go sideways. Between sales, F&I, delivery, etc…breakdowns can...
closing, financing and insurance

Closing in F&I starts with a strong opening

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Most salespeople judge their entire career by how good of a closer they are. In F&I specifically, closing more deals with higher rates and...
Digital channel users score higher in satisfaction, Net Promoter Scores, and lower service costs, according to J.D. Power study.

Digital engagement is crucial for customer satisfaction and cost savings

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Digital channels have emerged as the most efficient and effective way for auto lenders to maintain or grow their profitability despite the current macroeconomic...
There are four strategies that F&I managers can implement now that can make potential headwinds this year easier to navigate.

(Presumed) tough times mean a back-to-basics approach

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The R-word. The one no dealer wants to hear and well…none of us want to think about it. Recession. And though most economists are saying we’re...

How to make F&I meetings a home run for everyone

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Who likes meetings? Not many of you reading this right now have department meetings at the top of your list of fun things to...
F&I transparency

The time is now for F&I transparency

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Even before the pandemic, the auto industry was undergoing a transformation. Operations like CarMax and Carvana were delivering "no surprise" experiences to customers, while Tesla sought to skip...
Automotive industry experts at Experian have reported a leveling off of new car cash deals but a rise for used car transactions.

More cash deals than ever in ’23—How to turn a negative...

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‘I can’t wait to take the next cash deal!’ said no F&I manager EVER. Most see them as a ‘dead’ deal where there is little...