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Mike Maroone

Mike Maroone on Ford’s dealer mandates to be EV certified: ‘We’re...

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In an effort to reduce overhead expenses, increase profitability at its retailers, and closely compete with EV market leader Tesla, Ford is laying some...
Brandon Goodermont

What does the future have in store for automotive retail? Brandon...

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Car dealers have been challenged with navigating the uncertainty in today’s market, but some believe better days are on the horizon. Today on Inside...
customer surveys

Are customer surveys actually hurting the overall customer experience? It depends

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Car dealers rely heavily on acquiring and improving customer feedback, but could those customer surveys hurt the overall experience? Joining us on CBT Now...
TikTok

How your car dealership can effectively leverage TikTok For Business

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In the last couple of years, the social media platform TikTok emerged and became a global phenomenon. But the platform is much more than...
Google Analytics 4

Is your auto dealership prepared for the transition to Google Analytics...

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As Google Analytics 4 (GA4) works to replace Universal Analytics standards that have been in place for years, you need to make sure your...
one-person sales model

Is now the time to switch your dealership to a one-person...

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Changing consumer expectations and behaviors continue to drive many of the operational shifts in retail automotive today. Therefore, it is crucial to have systems...
automobile dealers

How current trends in auto retail are impacting car dealership values...

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According to the Q2 2022 Haig Report, economic headwinds are not having much influence on the auto retail sector. The costs of gas, loan...
secrets to success

4 success secrets to help your auto dealership weather any change...

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The retail auto industry is undergoing tremendous shifts in online car buying, electrification, and the economy, which is causing a lot of uncertainty among...
CRM, Roessler

Streamline digital communications at your dealership with better CRM engagement tools...

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Car dealers are always looking for the best in class CRM, or customer relationship management system, and one company is expanding quickly in the...
Tom Maoli

New Jersey dealer Tom Maoli on inflation, EVs, interest rates, and...

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Welcome to another edition of Inside Automotive with Jim Fitzpatrick. Today, we're pleased to welcome back Tom Maoli, President and CEO of Celebrity Motor...