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tools

Top 6 car sales tools that every dealership needs today

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Today, customers are lining up to buy vehicles, and salespeople mostly take orders. We don’t know when supply chain issues will resolve. We do...
AI

AI in auto retail: How advanced tech benefits business

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Older millennials, Gen Xers, and Baby Boomers probably first think about The Jetsons and The Matrix when (AI) Artificial Intelligence is mentioned. It’s much...
AI

Why car dealers are investing in AI technology for business growth...

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Artificial Intelligence, or AI, is changing the way many in the industry navigate retail automotive, and dealers are seeing the benefits. According to a...
search

Can’t close the sale? It’s a search problem

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Companies across every industry are trying to enhance their online presence in order to boost brand awareness and drive sales. Ecommerce merchants have a...
service

How AI helps to retain more service customers

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The current inventory shortage presents a problem for dealership service departments. Fewer new vehicle sales will translate to fewer service customers in the coming...

CBT News Market Update: Bill Reidy & Lance Schafer, LotLinx

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Welcome to another edition of the CBT News Market Update. To quickly recap this week’s numbers, the retail SAAR of new car sales came out...

How the customer experience is different in a COVID-19 world

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Let’s face it, the way we do business has changed dramatically. No longer are you meeting face-to-face with consumers and trying to convince them...
CBT Automotive Newscast

CBT Automotive Newscast: July 24, 2020

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Today's Featured Interview: Artificial intelligence has a large role to play in supporting the future of the automotive industry. Daniel Davenport, Sr. Director of North...
AI

Capgemini’s Daniel Davenport on Successfully Scaling AI in Auto Retail

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  Artificial intelligence has a large role to play in supporting the future of the automotive industry. Daniel Davenport, Sr. Director of North American automotive...
loyalty marketing program

Combining Artificial and Human Intelligence to Maximize Dealership Results

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On this week’s episode of Kain & Co., host and President of Kain Automotive, David Kain discusses the role that AI has to play in...