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Cox Automotive’s Marianne Johnson on AI’s growing impact in retail automotive

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The buzzword for the automotive industry in 2024 and a prominent focus at the 2025 NADA Show was artificial intelligence (AI). However, AI isn't...
Peter Cooper of Lexus of Lehigh Valley discusses trends shaping the consumer car buying experience and how dealers can stay ahead.

Trends reshaping the consumer car buying experience – Peter Cooper |...

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The car buying experience is rapidly shifting, and customers are the ones setting the rules. Dealers who recognize this shift will thrive, and those...
Jade Terreberry, discusses trends impacting car buyers' preferences and how dealers can effectively address consumer needs.

The shifting future of consumer preferences and car buying – Jade...

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In today's episode of Inside Automotive, Senior Director of Strategic Development for Cox Automotive, Jade Terreberry, discusses trends impacting car buyers' preferences and how...
How dealerships can leverage AI - David Kain

David Kain on leveraging technology and AI to improve customer experience...

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Previously aired December 26, 2024 With Christmas behind us, all eyes are on the new year and the new goals that await us. But before...
Dan Chuparkoff, CEO of Reinvention Labs

How AI is transforming dealership operations – Dan Chuparkoff | Reinvention...

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Artificial intelligence (AI), as we know it, is reshaping how businesses function, particularly in terms of teamwork, leadership, and strategy. To help navigate this...
Nick Latino, fixed operations director at Parkway Toyota, shares AI's growing role in his store's fixed operations.

Fixed ops director Nick Latino on AI’s game-changing influence in fixed...

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Artificial intelligence (AI) technology is transforming the customer experience across many industries, and the automotive sector is no exception. In today's episode of Inside...
Numa has released its 2024 insights, shedding light on significant missed opportunities linked to high inbound call volumes.

Numa’s 2024 insights reveal $1.17M in lost revenue from missed service...

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Numa, an AI-driven platform reshaping the future of auto dealerships, has released its 2024 insights, shedding light on significant missed opportunities linked to high...
In this edition of FixedOps Power Lunch, we sit down with Skyler Chadwick to explore how dealerships can enhance its profits with AI

How comprehensive service platforms and AI enhance dealership profits with Skyler...

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In today’s competitive landscape, service departments are under increasing pressure to boost efficiency and profitability. On this edition of Fixed Ops PowerLunch, we sit...
Mark Vickery, Cox Automotive

Dealer Forward: How AI and automation are transforming sales

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Artificial intelligence (AI) and automation are revolutionizing the dealership landscape, especially in sales operations. On today’s episode of Dealer Forward, Mark Vickery, Associate Vice...
As the automotive industry is on the brink of transformation, dealerships face shifting customer needs, the rise of electric vehicles (EVs), and the integration of advanced technologies like artificial intelligence (AI). 

Q&A: Tasso Roumeliotis of Numa on predictions for service departments in...

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As the automotive industry is on the brink of transformation, dealerships face shifting customer needs, the rise of electric vehicles (EVs), and the integration...