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Mark Vickery, Cox Automotive

Dealer Forward: How AI and automation are transforming sales

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Artificial intelligence (AI) and automation are revolutionizing the dealership landscape, especially in sales operations. On today’s episode of Dealer Forward, Mark Vickery, Associate Vice...
Automotive Ai salespeople

Does AI Signal the Death of the Automotive Salesperson?

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Douglas Adams, in The Salmon of Doubt, famously wrote, “Anything that happens before you’re born is normal; everything that happens between the ages of...
Automakers face an uphill battle to regain control over their in-car infotainment systems as tech giants expand their AI voice assistants

Big tech tightens grip on automakers with AI-enabled voice assistants

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Automakers face an uphill battle to regain control over their in-car infotainment systems as tech giants Apple and Google expand their dominance with AI-enabled...
Elon Musk has dismissed claims that his artificial intelligence startup, xAI, has been discussing sharing future Tesla revenue

Elon Musk denies report of xAI and Tesla revenue-sharing deal

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Elon Musk has dismissed claims that his artificial intelligence startup, xAI, has been discussing sharing future Tesla revenue in exchange for access to xAI's...
ChargePoint has announced the integration of AI into its EV charging network to expedite the diagnosis and repair of faulty charging stations

ChargePoint introduces AI to improve EV charger reliability with new diagnostic...

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ChargePoint has announced the integration of artificial intelligence (AI) into its EV charging network to expedite the diagnosis and repair of faulty charging stations....
In the latest episode of Training Camp with Adam Marburger, we're thrilled to welcome Joe St. John, a revered name in the F&I world.

Joe St. John on merging martial arts discipline with F&I excellence

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In the latest episode of Training Camp with Adam Marburger on CBT News, we're thrilled to welcome Joe St. John, head of digital retail at Autofi, who...
Join Adam Marburger as he shares strategies and insights to transform your F&I operations with the four pillars of F&I success.

How to master F&I by enhancing operations and bridging departments –...

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Welcome to Training Camp with Adam Marburger, exclusively on CBT News! Today, we will explore the critical responsibilities of the F&I department and how...
Join Adam Marburger as he shares strategies and insights to transform your F&I operations with the four pillars of F&I success.

Elevating F&I performance through consistent training and servant leadership – Adam...

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Welcome to Training Camp with Adam Marburger, exclusively on CBT News. In an industry where margin compression is a constant challenge, consistent training and...
Learn how dealerships can harness AI in their F&I departments to boost sales, streamline operations, and enhance customer satisfaction .

How Dealerships F&I Can Utilize AI to Boost Sales

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Finance and Insurance (F&I) departments have long struggled with inefficiencies and missed opportunities. But now, Artificial Intelligence (AI) is emerging as a powerful tool to...
Experian revealed a recent report showing more consumers opting for EVs. Joining us is Melinda Zabritski to provide more insights. first quarter

Melinda Zabritski reveals that the automotive finance market shows strength amid...

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According to Experian, captives accounted for the largest new vehicle market share in the first quarter. Melinda Zabritski, Experian's head of automotive financial insights,...