Tag: American Customer Satisfaction Index
Kia dealerships place last in customer sales satisfaction
Kia is warning its American dealers about poor performance, in response to a J.D. Power study.
The research, which analyzed customer sales satisfaction in the...
CBT Automotive Newscast: September 2, 2020
Today's Featured Interview:
Dale Pollak On the New Map for the Used-Car Business
With inventory challenges continuing and uncertainty surrounding the market, dealers are having to...