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team members

Creating a Healthy Environment: Expectations & Accountability

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Having been raised in a family car dealership makes it easy for me to comment on life as a car salesperson.  Fortunately, my work...
friction

How to Remove Friction Between Teams

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Recently I returned for a follow-up visit with a client where we had installed a new sales process for their team. Gathering a few...
corporate ladder

How to Climb the Automotive Corporate Ladder

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Climbing the ladder in the auto industry can be easy if you know what you are doing. While it is not recommended that you...
competitive advantage

Think You Can Hold a Creative Competitive Advantage?

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There’s a belief among many in the industry that “innovative” dealers can somehow gain and hold a marketing or technological advantage over their competition....
accountability

Ten Videos That Will Help You Soar Professionally and Personally

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Sometimes, we all need a bit of a pick-me-up. Something to keep us going when the coffee gets cold, work piles up and burnout...
subprime

Subprime Blind! Make Your Dealer Accountable

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Santander Consumer USA Holdings Inc., one of the biggest subprime auto finance companies, verified income on just eighth percent of borrowers, according to a...
newscast

Where your fixed-ops focus should be right now | Subprime Blind!...

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On today's CBT Newscast for Tuesday, August 1st, 2017: Jeff Cowan: Where your fixed-ops focus should be right now No matter what technology your service drive...

CBT News – October 15, 2015

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On today's show: Tom Stuker, President and CEO of Stuker Training, discusses handling incoming calls properly Sales Tip of the Day with Waldo Waldman...