Tag: accountability

Collision centers are typically viewed as a standalone business for car dealers that act as a supporting, customer service-oriented role. Their value is often...

After the nation’s civil unrest last summer, you may have noticed many companies making the decision to evaluate and adopt a more diverse and...

On today’s show, we’re very pleased to welcome back Adam Marburger, F&I expert and President of Ascent Dealer Services. In this segment, Adam and...

On this week's episode of Kain & Company, David Kain goes over the role of managers and how critical it is to be held...

There are many opportunities for career growth in a dealership. Stories abound of managers who started out washing cars. If you know what you...

 We recently welcomed back Partner GM and VP of Paragon Honda, Brian Benstock to the CBT studios. Earlier this year, Brian presented a key...

Right next to your employees, your most valuable resource as a manager is time. However many squander this asset. This usually happens when management...

Service Managers, Service Directors and Fixed Operations supervisors everywhere look for the best practices to employ in running a smooth and profitable business. Obtaining...

Operational policies. Staffing. Pricing. Marketing decisions. Customer relations. Vendor partnerships. For group senior managers or executives, there are a million things you must manage...

On this week's episode of Kain & Co., David invites his daughter Jessica on to discuss a presentation she gave recently on the right...