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Mazda Killeen

Dealerships Adjacent To Military Bases Can’t Just Sit Back And Wait...

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Texas Mazda store learns what’s necessary with relationship-building, sponsorships, advertising. BY MARY WELCH With roughly 40,000 soldiers stationed at Fort Hood in Killeen, Texas, about an...
memorable service department

Losing Work In The Service Drive Costs You Double In Future...

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Investing in a memorable service department experience helps create a profitable, lifetime customer . BY CHUCK DE MARTIGNY Your dealership spends considerable time, effort and...

Brian Stann and Paul Faletti discuss the benefits of bringing military...

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As America takes time today to thank military veterans for their service to our country and remember those who have served, something that is...
improve dealership sales

Safety in Numbers: Boost Confidence, Boost Sales

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Impress both the buyer and her companion to improve dealership sales. BY ANNE FLEMING When buying a car, 54 percent of women bring someone with...
Driving Bottom Line

Driving Bottom Line Profits While Maintaining Integrity

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Victoria Rusnak has set her sights on growing her family’s business while maintaining the level of integrity her father instilled in the company. BY...
Constant Change

Constant Change

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The Greater New York Automobile Dealers Association still operates on many of the principles that it was founded on more than 100 years ago,...

CBT News – March 6, 2015

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On today's show: - A look at the February sales totals and how to streamline the car-buying experience - Growth of women in the industry, and...

CBT News – March 4, 2015

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On today's show: - Celeste Briggs, Director of General Motors' Women's Retail Network, discusses the growth of female dealers and leaders in the industry - Daily...
Patti Swope

Continuing the Legacy

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Lessons learned from her late father, Sam Swope, have primed Patti Swope to take the auto group to new heights. BY CAROL WHITE Sam Swope...
Writing Service

The Myths of Writing Service, Part 2

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Don’t let myths about writing service keep your fixed operations from achieving great success. BY JEFF COWAN You may remember from my article last month,...