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CBT News – December 23, 2015
On today's show:
Grant Cardone discusses why certain salespeople don’t need more training in their stocking this christmas, but a pink slip instead.
We’re...
Don’t fear being ‘mystery shopped’; shape the process to work for...
Worry more about what motivates online shoppers than about your grade, and sales performance will improve. BY DAVID KAIN
Very few phrases elicit the level...
CBT News – December 10, 2015
On today's show:
Jody DeVere of AskPatty.com, on hiring women in the automotive business
Auto industry predictions for the upcoming year
A look at the impact a...
CBT News – November 24, 2015
On today's show:
Michael Sos, Product Manager for Interactive Media at Dominion Dealer Solutions, on the social media platform you may be neglecting
How...
CBT News – November 23, 2015
On today's show:
One managing partner shares why dealerships struggle to hire women
Why salespeople are still important to the car-buying process
Are pre-paid...
A View from the Top – Mike Jackson, CEO of AutoNation
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Mr. Mike Jackson, the CEO of AutoNation. We're so happy that you joined us here on CBT News. Thanks very much...
CBT News – October 20, 2015
On today's show:
Erik Nachbahr, President of Helion Automotive Technologies, discusses how dealers can effectively manage data
Sales Tip of the Day with Delia Passi...
Avoiding Interactions That Can Lead To Conflict And Defensiveness With Customers
Dropping these five questions and statements from your sales approach is a great start. BY DAVID LEWIS
To some in the retail automotive industry, customers...
Smart Service Advisor Hires Are Absolutely Critical To A Dealership’s Profitability
Follow other dealers’ proven steps to recruiting and interviewing promising advisors, and don’t insist they’ve done this job before. BY DON REED
This time of...
Why the segment most likely to buy a luxury car might...
What group of people is most likely to buy a luxury car? If you are assuming it's someone who is older, then think again. According...