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Today on CBTNews.com - Monday, July 16th, 2018: Your Customer Experience Will Determine Your Dealership's Success When you think of businesses with outstanding customer service, it’s...

For many, a car represents freedom, flexibility, and accessibility. Unfortunately, for others, it can bring thoughts of tragedy and danger. Car safety is an...

Females make up over 65% of your daily service department customers, and their buying habits and decision making is vastly different from the average...

Last year, “Automotive News” published a rather startling study entitled, “Project XX - Sexism Alive and Well in Auto Industry." Nearly 900 women took the...

  Improving the shopping experience is on everyone’s action items list. As there are many different ways you can choose to enhance that experience, CBT...

Today on CBTNews.com - Tuesday, May 29th, 2018: Jody DeVere - Leading a Movement in Automotive Improving the shopping experience is on everyone’s action items list....

Bob Ross Auto Group, based in Centerville, Ohio, is a “work in progress,” according to Jenell Ross, dealer principal and daughter of founder Bob...

Diversity continues to be a hot-button topic across many industries including automotive. You don’t have to look very far to find insights addressing this important...

Herschel Walker came out to The NADA Show on behalf of Rocky Ridge Trucks and CBT Automotive Network could not miss the opportunity to...