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 Like many other industries, automotive retail is constantly changing and evolving. From technology to customer experience, to service appointments, each area of the dealership...

High employee turnover creates high costs for dealerships. In addition to the cost of finding a new team member and negotiating a new salary,...

 Today on CBTNews.com - Wednesday, June 12th, 2019: Avoid These Digital Retailing Mishaps to Improve Your Dealership's Customer Experience - Pete MacInnis, eLend Solutions Digital retailing...

In today’s digital landscape, more and more customers turn to websites, forums, and reviews to find reliable and transparent data. However, with a one-price...

 Today on CBTNews.com - Thursday, May 30th, 2019: How F&I Expert Rick McCormick Found His Niche in the Most Unlikely Place Recently, Rick McCormick joined CBT's...

On today’s show, we welcome back Mark Rikess, CEO of The Rikess Group, a training and consulting group focused on helping dealers implement a...

On today’s show, we welcome back Lisa Copeland, founder of Lisa Copeland Global and CEO of Cars Her Way. Lisa always has great insight...

Also known as implicit bias, unconscious biases are learned stereotypes we hold about people based on factors like ethnicity, weight, gender, accent, disabilities, and...

April is just around the corner and with it comes this year’s Digital Dealer Expo. From April 9 through 12th, Orange County Convention Center...

March Automotive Cybersecurity Date: March 27-29 Location: Detroit, Michigan Admission: From $549 Cybersecurity is of growing importance to the automotive industry. This event will host prestigious speakers sharing insights...