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How to Embrace Industry Change and Adapt to the Needs of...
Like many other industries, automotive retail is constantly changing and evolving. From technology to customer experience, to service appointments, each area of the dealership...
Alleviate Dealership Turnover with These Proven Strategies
High employee turnover creates high costs for dealerships. In addition to the cost of finding a new team member and negotiating a new salary,...
Avoid These Digital Retailing Mishaps to Improve Your Dealership’s Customer Experience...
Today on CBTNews.com - Wednesday, June 12th, 2019:
Avoid These Digital Retailing Mishaps to Improve Your Dealership's Customer Experience - Pete MacInnis, eLend Solutions
Digital retailing...
The Advantages of Using a One-Price Selling Model – Mark Rikess...
In today’s digital landscape, more and more customers turn to websites, forums, and reviews to find reliable and transparent data. However, with a one-price...
How F&I Expert Rick McCormick Found His Niche in the Most...
Today on CBTNews.com - Thursday, May 30th, 2019:
How F&I Expert Rick McCormick Found His Niche in the Most Unlikely Place
Recently, Rick McCormick joined CBT's...
Changes Your Dealership Can Make Today to Build a Lasting Sales...
On today’s show, we welcome back Mark Rikess, CEO of The Rikess Group, a training and consulting group focused on helping dealers implement a...
Lisa Copeland on Industry Trends, Dealer’s Pain Points, and Fiat Leaving...
On today’s show, we welcome back Lisa Copeland, founder of Lisa Copeland Global and CEO of Cars Her Way. Lisa always has great insight...
Unconscious Bias in the Workplace and How to Avoid It
Also known as implicit bias, unconscious biases are learned stereotypes we hold about people based on factors like ethnicity, weight, gender, accent, disabilities, and...
Don’t Miss The Digital Dealer Expo 2019
April is just around the corner and with it comes this year’s Digital Dealer Expo. From April 9 through 12th, Orange County Convention Center...
Here’s What’s Coming Up in the Auto Industry
March
Automotive Cybersecurity
Date: March 27-29
Location: Detroit, Michigan
Admission: From $549
Cybersecurity is of growing importance to the automotive industry. This event will host prestigious speakers sharing insights...