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CBT automotive newscast: December 21, 2020

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Today’s Featured Interview: How to build and sustain a strong company culture at your dealership - Alex Casebeer, Capitol Subaru For the seventh year in a...
loyalty

Tips for adding ownership value, loyalty in an increasingly digital industry

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In Cumming, Georgia, John Edwards and his wife, Lauren Sanchez have set Dec 12 as the first Saturday class at their service shop. Their independent...
Corina Diehl

Corina Diehl on building her auto group, digital retailing, attracting more...

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In 2007 Corina Diehl experienced the tragic loss of her husband and was left to pick up the pieces and run the business herself....
industry

‘Tis the season of giving back – How can cause marketing...

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This Thanksgiving, I reflected on all the things for which I’m thankful, as well as the people: family, friends, and the wonderful automotive professionals I’ve...

CBT Thanksgiving automotive newscast: November 26, 2020

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Happy Thanksgiving, we hope you and your family are having a great day today. In a year unlike any other, we are reminded of...
service appointments

6 strategies to help your fixed-ops dept. sell more service appointments...

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In today’s digital landscape, building trust with customers virtually is a necessary skill to have in your service department. On today’s show, we are...
Lisa Copeland

How car dealers can close out 2020 on a high note...

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Today on CBT News, we welcomed Lisa Copeland to the show to discuss the landscape of the automotive industry. Copeland is the founder of...
CADIA

Stop overlooking hidden talent with these inclusive hiring initiatives – Cheryl...

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Questions have been raised in the automotive industry that have many leaders taking a step back and reevaluating their organization’s diversity and inclusion efforts,...
female

Do you see your female customer the way she sees herself?

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Sandwiched between a Toyota Tundra 4Runner and a Jeep Rubicon, my 2017 Jeep Renegade Desert Trail Hawk and I navigated slick rock and soft...
veterans

Why the automotive retail industry is a great career path for...

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The automotive industry can often be rough, filled with many long days, but it is nothing in comparison to what the men and women...