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Implementing significant changes in your sales process will go far in attracting young, well-educated salespeople and increase your employee retention rate. Easily the biggest challenge...

  Today Becky talks about Express Service as a way to build growth in your service departments numbers and profits.  This is a big need...

Originally posed on WardsAuto.com on May 1, 2017 by Richard Libin Most consumers at some point have experienced the high-pressure sale, the push to “buy now...

  CBT News Anchor Joe Gumm reports on U.S. automotive sales totals for the month of April 2017. The seasonally adjusted, annualized sales rate was...

In a recent interview with Fortune.com, Ford CEO Mark Fields was asked five questions, including if he had a question he always asked his...

  On Today’s CBT Newscast for Friday April 28, 2017: How your dealership can combat auto retail disruptors Auto retail disruptors are learning what it takes to...

Whether it's hot performance models or practical small crossovers, executives gathered here for the big auto show are staking their company's future on a...

On today's CBT Newscast for Tuesday April 25, 2017:  Big data + targeted marketing = your next buyer Big data has been taking center stage in...

The automotive industry is making it clear that it is strongly opposed to the so-called border adjustment tax, saying it would raise the cost...

In this interview from CNBC at the recent New York Auto Show, Ford Motor CEO Mark Fields talks about the automaker's growth strategy, driving investor enthusiasm, a 'plateauing'...