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service

How AI helps to retain more service customers

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The current inventory shortage presents a problem for dealership service departments. Fewer new vehicle sales will translate to fewer service customers in the coming...
Twitter

How car dealers can increase their brand awareness and engage with...

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If a topic is trending, it’s most likely being discussed on Twitter. As more sales move online, the social networking site has become a...
Twitter

How car dealers can increase their brand awareness and engage with...

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If a topic is trending, it’s most likely being discussed on Twitter. As more sales move online, the social networking site has become a key...
payment

Why your car dealership should consider modernizing customer payment platforms –...

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As originally reported here on CBT News, CDK Global recently announced a new payment platform for car dealerships. On today’s show, we’re pleased to welcome...
payment

Why your car dealership should consider modernizing customer payment platforms –...

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As originally reported here on CBT News, CDK Global recently announced a new payment platform for car dealerships. On today’s show, we’re pleased to...
customer experience

What is the foundation of a truly exceptional customer experience for...

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Today on CBT News, anchor Jim Fitzpatrick welcomes back Aaron Bickart, Executive Vice President and General Manager of OfferLogix. OfferLogix focuses on innovative ways...
customer experience

What is the foundation of a truly exceptional customer experience for...

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Today on CBT News, anchor Jim Fitzpatrick welcomes back Aaron Bickart, Executive Vice President and General Manager of OfferLogix. OfferLogix focuses on innovative ways to...
digital platform

How can automobile dealers utilize digital platforms in 2021? – Mike...

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Today on CBT News, host Jim Fitzpatrick is joined by Mike Darrow, President and CEO of TrueCar. Darrow has extensive industry knowledge after spending...

Are your dealership software platforms properly integrated? – Joe Tautges &...

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On today’s show, we’re pleased to welcome Joe Tautges, Executive Vice President, Chief Operating Officer for CDK Global, and John Akalaonu, Senior Vice President,...

How to improve dealership mobility, data security, and communication during the...

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With the 2021 NADA virtual show just a few days away, anchor Jim Fitzpatrick talks with Dominion DMS President Sharon Kitzman. Dominion DMS is...