Customer Data Platforms, - search results

Mystery shopping is one of the most effective ways to identify areas where your team and processes are succeeding, and where they’re falling short....

Inside Automotive: How auto dealers can spot identity fraud and prevent it in the future — Pete MacInnis & Sergeant Darren Schlosser Recently, CBT News did...

The auto retail industry is undergoing unprecedented digital transformation and technological innovation. More than ever, customers looking to buy a new or used car...

Competing in the digital age can feel like an insurmountable challenge for car dealerships that don’t have a solid plan for boosting reviews.  The last...

The 2022 Automotive Reputation Report results are in, and Subaru and Lexus top the list for brands with the best reputations. Subaru came first for non-luxury...

The combination of virtual reality (VR) and augmented reality (AR), known as the metaverse, has historically been just a figment of our imagination. However,...

As Google Analytics 4 (GA4) works to replace Universal Analytics standards that have been in place for years, you need to make sure your...

Car dealers are always looking for the best in class CRM, or customer relationship management system, and one company is expanding quickly in the...

Almost everyone in retail automotive is experiencing or talking about high-profit margins and low vehicle inventory. On this edition of Inside Automotive, we’re talking...

With Tesla's success and plans and comments from OEMs like Ford CEO Jim Farley, there's no question that digital retailing from automakers may soon be...