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The fixed ops department is the lifeblood of most dealerships. But this vital profit center continuously faces challenges from rising customer expectations, ever-changing vehicle...

At this year's New York Auto Forum, media partner CBT News' anchor Jim Fitzpatrick met with Brian MacDonald, CEO and President of CDK Global, to discuss...

AUSTIN, Texas – March 26, 2024 Due to friction created between the various technologies used by original equipment manufacturers (OEMs) and franchise dealers, consumers...

As the auto industry begins to stabilize, dealers and OEMs face a new set of challenges. Slowly rising inventory levels, declining margins, brittle supply...

Persistent high interest rates and affordability challenges remain a shared concern for dealers and consumers alike, so it's essential to empower your sales teams...

Imagine a family-owned dealership deeply rooted in tradition but now facing a pressing dilemma: attracting the elusive younger generation. As digital platforms and social...

Conversational artificial intelligence (AI) is a new and swiftly evolving tool that can speed up the sales process and improve customer retention within the...

Earlier this week: Ford narrowly averted a UAW strike at its Kentucky Truck Plant by reaching a tentative agreement. A ratification vote is pending...

In today's landscape, nearly everyone is on social media, and it's especially crucial for those in sales or dealership service. However, should the use...

Digital retailing has become an embedded aspect of the car buying process, making a positive impact on 90% of dealerships, according to a recent...