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The service department has always proven to be a major driver of profitability for dealers of every size. Even so, current market dynamics are increasingly...

Inside Automotive  The role of speed in customer service and car buyer loyalty — Jay Baer Customer service speed can make or break a dealership's brand...

The automotive industry is evolving once more as artificial intelligence transforms how car dealers and manufacturers conduct business and serve customers. One of the...

Google and Bing are the kings of search in the United States, regardless of what you are searching for. In the world of automotive...

Earlier this week: The United Auto Workers (UAW) announced they are poised to escalate their efforts in securing favorable contract terms from the Big...

In the dealer’s lounge, you may scroll through Instagram. Not for leisure but to inspect a competitor’s latest post showcasing their newest sedan under...

Earlier this week: Carvana, the used-car mega-retailer, revealed its second-quarter earnings and also announced a significant agreement to reduce its total debt by over...

Inside Automotive  Enhancing fixed ops performance with BDC software — Ujj Nath | myKaarma It is important to partner with the right vendors, especially when it...

Inside Automotive  The retail automotive landscape: 'Not out of any woods' — Joe McCabe | AutoForecast Solutions Technology, shortages, and consumer demands have shaped much of...

Many car dealers understand the importance of service departments, but are they aware of the new opportunities in today's fixed operations business? In this...