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With Vroom bowing out of the used car business, other digital car retailers are likely to see a new wave of uncertainty take hold.

Exclusive: auto industry veteran Marc Cannon on Vroom’s exit from online...

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Online used car retailer Vroom is shutting down its digital retail business following a struggle to raise funds in an increasingly competitive environment. Joining...
Todd Katcher joins Driving Solutions to discuss how technology is helping dealership employees stay motivated, engaged, and accountable.

Boost your dealership’s profitability with advanced, customizable digital reports — Todd...

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More than ever, dealers are relying on technology to help them run their businesses, serve their customers, and help employees reach new heights. But...
Brooke Furniss joins CBT Now to discuss the key dealership marketing headwinds impacting retailers in 2024.

Dealership marketing headwinds and the solutions to beat them — Brooke...

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Dealership marketing strategies must be frequently tuned to maintain their effectiveness, lest consumer preferences and technological advances make them obsolete. As the retail automotive...
At the 2024 CES in Las Vegas, Kia unveiled its PBV business that will revolve around introducing an all-new, modular car, the Kia Concept PV5.

Kia enters new era of mobility with the rollout of its...

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At the 2024 Consumer Electronics Show (CES) in Las Vegas, Kia unveiled its Platform Beyond Vehicle (PBV) future strategy. Kia's PBV business will first...

Automakers prepare for CES, Elon Musk drug allegations, EV charging vs...

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CBT Now How to set more effective goals this year – Sean Gardner | Joe Verde Group A new year isn't just about dreaming; it's about...
With the rise of online sales platforms and market competition, the service department offers the recurring revenue essential for growth.

Redefining service excellence: key benchmarks for the future

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Remember the days when the service department felt like an afterthought? In the early stages of your career, you noticed it tucked away, overshadowed...

Should you trust AI with your digital ad dollars?

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Artificial intelligence has a variety of uses in the automotive industry. While many dealerships use artificial intelligence in the marketing and customer service capacity...

Dealers urge Biden to slow down EV push, GM loses $1.1...

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Inside Automotive  Future of EV sales: direct-to-consumer vs franchise dealers — Matt VanDyke | Shift Digital In recent years, the retail automotive industry has seen dramatic...
To ensure­ that all customers stay informed, businesse­s must have effective­ communication processes and protocols in place.

Elevating the service experience with proactive communication and real-time updates

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In the world of automotive dealerships, the service experience often represents the most complex and confusing part of the customer journey. From scheduling appointments...
The PR toolkit boasts various strategies, encompassing media relations, press releases, social media engagement, and event sponsorships.

Public relations for dealerships: when silence isn’t golden

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Public relations (PR) is a crucial yet often underestimated and unused tool for automotive dealerships. PR is an integral element of any dealership’s strategy,...