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Trade-In Valet

The Benefits of Using a Completely Live Vehicle Appraisal Team –...

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At NADA 2020 in beautiful Las Vegas, host Jim Fitzpatrick was joined by Mike Dodd, CEO of Trade-In Valet, one of the industry's largest...
employees

7 Mistakes Managers Make That Demotivate Their Employees

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According to research done at the University of California, motivated employees are about 30% more productive than other employees. They are also about 90%...
F&I managers

Turning Pet Peeves into Positives

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Pet peeves. We’ve all got ‘em. They course through our veins and pick at our last nerve. Most of us keep them to ourselves,...
service experience

Does your Dealership Provide A Truly Exceptional Service Experience?

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More and more dealerships seem to be renewing their vows and focusing on the level of service they provide to their customers. Sales and...
Sales Language

It’s Time to Modernize your Dealership Sales Language

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It’s kind of nostalgic to listen to car salespeople talk with customers on the phone, either in live calls or when leaving voicemails, and...
Jenn Reid

CBT Automotive Newscast for February 11, 2020

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Today on CBTNews.com - Tuesday, February 11th, 2020: How Technology is Helping to Bridge the Gap Between Online and Showroom Shopping - Jenn Reid, Equifax On...
Brian Finkelmeyer

vAuto’s Brian Finkelmeyer Discusses Key Challenges and Opportunities on the Horizon...

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On today’s show, we’re pleased to welcome back Brian Finkelmeyer, Senior Director of Conquest for vAuto, an innovative solutions company for your dealership’s new...
jargon

Skip the Jargon When Selling Cars

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Anyone who is an expert in his or her field or who has a passion for what they do knows how difficult it can...
conflict

6 Strategies to Manage Conflict and Improve Working Relationships

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Conflict among people is a tale as old as time. Much like any other business collective, automotive retailers can become gossip factories or feel...
trade-in valet

Acquire Better Quality Vehicles for Your Dealership Through Trade-In Valet

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On today’s show, we’re pleased to welcome Mike Dodd, CEO of Trade-In Valet, one of the nation’s largest vehicle appraisal platforms. In this segment,...