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Tips to Protect Hearing at the Dealership
World Hearing Awareness Day is March 3 each year, a day to raise public awareness on how to prevent deafness and hearing loss as...
Pros and Cons of a 4-Day Work Week for Service Technicians
In 1930, during the Great Depression, economist John Maynard Keynes predicted that a 15-hour workweek would become a reality “within 100 years.” At the...
Navigating Margin Compression and Finding Innovative Growth Opportunities in Your Dealership...
At NADA 2020 in beautiful Las Vegas, host Jim Fitzpatrick was joined by Forrest Heathcott, President of the JM&A Group, a comprehensive dealer solutions...
VADA’s Don Hall Discusses the Latest Changes to the Military Lending...
In this segment, we are pleased to welcome back Don Hall, president and CEO of VADA, or the Virginia Automobile Dealer Association, who discusses...
CRM Managers, BDRs, and How to Be Successful
On this week's episode of On the Mark, Mark Tewart talks about hiding behind texts and emails to avoid making a phone call and...
3 Core Components to Seamlessly Transition Customers from Online to Your...
At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Pete MacInnis, CEO of eLEND Solutions.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: eLEND Solutions, you...
Leverage Artificial Intelligence to Score and Evaluate Every Customer Call –...
At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Lawson Owen, Managing Partner of Proactive Dealer Solutions.
VIDEO TRANSCRIPT:
Jim Fitzpatrick: The...
How SiriusXM Automatic is Helping Dealers Offer Connected Cars to their...
At NADA 2020 in sunny Las Vegas, host Jim Fitzpatrick was joined by Radhika Giri, Vice President and General Manager of Product Marketing and...
The Benefits of Offering More Affordable Payment Options to Your Customers...
SMART Payment Plan's CEO, David Engelman, joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss how dealers can...
How Byrider is Bringing a Customer-Centric Experience to the Subprime Space...
Byrider's Vice president of Franchising, Chris Hadley, joined Jim Fitzpatrick on the CBT Stage at NADA 2020 in Las Vegas to discuss changes in...