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Author’s note from Dale Pollak, Executive Vice President, Cox Automotive and Founder, vAuto: We are in a crisis that challenges everyone in the automotive...

As part of our continuing coverage of the Coronavirus, we’re pleased to welcome back Shep Hyken, customer experience expert and New York Times best-selling...

The phone remains a critical tool in every dealership department amidst the chaos of COVID-19. This season of life is unprecedented, challenging, and unpredictable....

A lot of unknown elements are challenging us and will continue to for the next few weeks. Not only are there health concerns facing...

Last week, a letter sent to President Trump and his administration implored for dealership maintenance, repairs, and sales to be considered essential business during...

As the coronavirus pandemic deepens, the retail automotive industry is facing disruptions that haven’t been seen previously. News comes daily of closures, limited hours,...

With vehicle prices climbing higher and higher, taking measures to sustain profitability in the dealership is more important now than ever. And there are...

When families come to the dealership looking to buy their next van or SUV, it can be a tough balancing act for sales to...

Setting and enforcing a new standard in your dealership at the very beginning of the year is the easiest way to ensure that you...

 On this week's episode of Auto Marketing Now, Brian Pasch gives you some ways to reduce your SEM spend so that you can use...