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How to leverage seasonal service appointments to drive better business
The coronavirus pandemic has changed many Americans’ schedules and habits, and for vehicle owners, one of the main impacts has been a significant change...
Winning the inventory game – Scott Dreisbach, Valuinsight
In a time where inventory is hard to come by, dealers are looking at every opportunity to manage inventory more efficiently. Today on CBT...
The Libertyville Mile of Cars helps a community get back on...
The 2009 economic crisis put tremendous stress on businesses across the country. Many people lost their jobs and many companies closed their doors. The...
What can auto dealers learn from Q3 and what can they...
The third quarter of 2020 is in the rearview mirror, and auto dealers have plenty of questions moving into the final few months of...
Just Better Cars CEO Tony Harb on managing his inventory with...
On today’s show, we’re very pleased to welcome Tony Harb, CEO of the independent dealership, Just Better Cars in Roseville, Calif. Harb joins us...
Report shows that 86% of brands aren’t benefiting by tracking CX
According to InMoment, top brands are wasting billions on customer experience programs that are failing. In 2019, data strategy and insights leaders at Forrester...
What are the benefits of using a service menu?
Why do restaurants have menus? Well, if you didn’t know about the Super-Mega-Epic Burger, how would you ever know to order it? Automotive service...
Finding true north as a leader – What’s your declination?
“North on a map is easy to find (it’s at the top). In most locations in the real world, though, magnetic north (where your...
Wholesale prices begin to normalize on usual inventory levels
Dealers may start to notice the wholesale prices at auction slip back into more familiar territory. According to Manheim’s Used Vehicle Value Index mid-month...
Vaccines and digital payments pave the way for car buyers to...
For commerce to return to normal, much is riding on the development of a vaccine and digital payments. The "How We Shop" report by...
