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Masks are on at dealerships nationwide, and not just in terms of PPE. For automotive dealers working hard to restart and gain momentum during...

In auto retail, the focus on customer service can provide perspective to dealers and vendors. In an economy that continues to suffer – 26 million...

Change is never easy, but businesses must evolve to stay relevant. Bob Iger, ex-CEO of Disney mentioned this in his autobiography; Ride of a Lifetime, “Now more than...

The concept of geofencing might’ve started as a GPS-based tracking application but it became a marketing technique soon after. The idea is simple: choose...

Eight in 10 holiday shoppers are influenced by the internet before making a purchase (with search engines being the most influential). Additionally, according to Deloitte,...

Today’s Featured Interview: Jim Ellis Auto Group CEO Jimmy Ellis gears up for their annual Holiday Giving Campaign The holidays are very difficult for many families....

Across the industry, service directors have often said that qualified technicians are hard to come by. Ed Roberts joined CBT News to discuss his...

It may be difficult to find a dealer as unique as Ben Keating. Not only does he operate a successful dealership group, Keating Auto...

Today’s Featured Interview: Are customers shifting entirely to online car buying? TX dealer Ben Keating weighs in It may be difficult to find a dealer as...

Today on CBT News, we welcomed Lisa Copeland to the show to discuss the landscape of the automotive industry. Copeland is the founder of...