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SELL YOUR FAMILY AND FRIENDS IN JUNE BY GRANT CARDONE Why are you spending all your time on sales prospects that aren't in your family tree...

Is Your Process Benefitting You In The Long Run BY DAVID LEWIS For decades Dealership parts departments have developed strict guidelines for one of the most...

Third Party Shortcuts May Not Be the Answer To Creating a Website BY Russ Chandler Whether you realize it or not, there’s a tremendous shift occurring in...

A Win-Win For All By Ryan Williams Customers naturally sense that prepaid maintenance plans will help them develop habits of healthy vehicle maintenance – routine, a plan,...

Consistency is Key By Steve Roennau In December 2013, the Consumer Financial Protection Bureau (CFPB) ordered Ally Financial to pay $80 million in civil penalties over...

The "Secret Service" Strategy  By Michael Roppo The following information is all about delivering a Truly Outstanding Service by Streamlining a Management Alignment Onboarding (MAO)  Process...

With all the industry guru’s out there, which by the way I find some of them to be very knowledgeable, influential, encouraging and motivational,...

How to Ensure Your Kids Have the Needed Skills By Chuck Sujansky  According to Forbes Magazine 90% of American businesses are family owned or controlled. In...

What do these changes mean to your ad costs and queries? By Aurko Chatterjee  We thought we’d share some insights on how we think this might...

Dealer Fights Customer Flight With Prices and Value By Mary Welch Need a four-wheel alignment or cabin air filter replacement but am not sure the dealership will...