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Keeping It Real — and Legal
Unfair and Deceptive Acts and Practices statutes (UDAP) cover virtually every aspect of a dealer’s sales, finance and fixed operations. Everything from advertising and...
Best of 2019: NADA President Peter Welch Discusses Autonomous Vehicles, Ride-Sharing,...
On today's show, we're so pleased to welcome back Peter Welch, President and CEO of NADA, to the CBT Network. In this segment, Jim...
How Dealers Can Meet The Delivery Demands Of Their Digital Retailing...
On today’s show, we’re pleased to welcome Mike Malakhov, Executive Vice President at Acertus, a one-stop-shop for automotive logistics and services including transport and...
Is Your Dealership Running a Sales Department or a Business Prevention...
Back in my tech company days, apparent no-brainer agreements often got caught up in the legal department. Sometimes months would go by before we’d...
5 Unethical F&I Practices That Could Sink Your Dealership
It’s no secret that F&I departments have suffered (and sometimes still do) from a bad reputation. Probably the worst in the entire dealership…sleazy, fast-talking...
Should The Threat of New Tariffs Worry Auto Retailers?
With President Donald Trump's move to impose new tariffs on car materials from foreign suppliers, there has been a massive amount of pushback from...
Enhancing the Customer Experience: Five Ways to Speed Up the F&I...
According to a 2016 Car Buyer Experience Survey, buyers were least satisfied with the long purchasing process. Interactions with the F&I department came in...
5 Ways Dealers Can Help Customers Wade Through Record High Vehicle...
Many automotive analysts have projected a decrease in the number of cars sold this year. The primary reason given for this was the fear...
Expectations for May U.S. Auto Sales: Higher or Lower than Anticipated?
In January of 2018, Neal Boudette of the New York Times began a piece he wrote by stating, “The auto industry’s long-running sales party...
“Every So Often Congress Does the Right Thing,” Cody Lusk on...
CBT Automotive has been keeping you informed on all developing updates pertaining to the Corporate Average Fuel Economy (CAFE), and the North American Free...
