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It’s Wednesday afternoon. You walk onto the sale floor and the sales team is nowhere to be found. This is because you’ve given them...

On today's CBT Newscast for Monday, June 26th, 2017: 15 Tips to Improve your Fixed Ops Joe Gumm spoke to Jody Devere, CEO of AskPatty.com, about the...

On today's CBT Newscast for Friday, June 23rd, 2017: How to Connect with Online Customers CBT's Jim Fitzpatrick sits down with Aaron Krane, CEO/Founder of Drive...

On today's CBT Newscast for Thursday, June 22nd, 2017: Is your social media safe from hackers? Erik Nachbahr, President and CEO of Helion Automotive Technologies, joins...

On today's CBT Newscast for Wednesday, June 21st, 2017: How do regulations benefit customers? Joe sits down with Steve Roenneau, VP of Compliance for EFG Companies,...

On today's CBT Newscast for Tuesday, June 20th, 2017: How to Get Organized with Social Engagement Joe Gumm sat down with Force Marketing's Steve Hardy to...

Consumers are going to dealer website, but most of the time they're not staying for long. This i soften due to 'ease-of-path' issues, meaning...

On today's CBT Newscast for Monday, June 19th, 2017: Why customers are leaving your website early Consumers are going to dealer website, but most of the...

On today's CBT Newscast for Friday, June 16th, 2017: The dealership employee most responsible for your phone processes True or False: The most important person at...

It’s Tuesday afternoon. You walk onto the sale floor and the sales team is nowhere to be found. You walk outside and find them...