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What New Car Buyers Want Most
So in the same week that Automakers and U.S. regulators joined together and took historic measures to improve recalls, J.D. Power released their 2016...
A View from the Top – Mike Jackson, CEO of AutoNation
VIDEO TRANSCRIPT:
Jim Fitzpatrick: Mr. Mike Jackson, the CEO of AutoNation. We're so happy that you joined us here on CBT News. Thanks very much...
Instinct And Observing Other Businesses Lead Dealer To Flip To Salaried...
Kistler Ford wants its product specialists answering questions, not chasing commissions. BY JON MCKENNA
The ranks of dealers experimenting with salaried salespeople are gradually growing....
Employee Handbook, Department Policy Manuals Deserve A Dealership’s Real Effort And...
Don’t make the mistake of just copying from the Internet; follow these steps to craft an effective guide.
BY STEVE LEVINE
In one of my toughest...
Dealer’s Path To Her Arizona Store Was Long And Twisted
Shot down repeatedly on the East Coast, she was about to give up when a chance arose to break into ownership. BY JON MCKENNA
The...
Building a LEED Gold Dealership Was Neither Cheap Nor Easy For...
However, the Michigan family business has been repaid, and then some, in utilities savings and favorable publicity. BY MARY WELCH
Ryan LaFontaine estimates an LEED...
Smart Service Advisor Hires Are Absolutely Critical To A Dealership’s Profitability
Follow other dealers’ proven steps to recruiting and interviewing promising advisors, and don’t insist they’ve done this job before. BY DON REED
This time of...
Vehicle Wraps And Graphics Give Dealers A Low-Cost, High-Impact Advertising Medium
Think of your loaner cars and service trucks as mobile brand-marketing messengers. BY CHUCK DE MARTIGNY
Have you considered your dealership’s vehicles as valuable media...
CBT News – July 31, 2015
On today's show:
- Kevin Bradberry, President TK Worldwide, explains what you should look for in a sales manager
- Karl Brauer, Senior Analyst at Kelley...
CBT News – July 30, 2015
On today's show:
- CBT Automotive Network Founder and CEO Jim Fitzpatrick speaks with Roger Penske at the Automotive Hall of Fame induction ceremony
- Karl...