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Top OEM Headlines | July 2016
This week's most impactful OEM headlines, including:
Fiat Chrysler creates 1,000 new jobs with $1B plant plan
Fiat Chrysler Automobiles plans to spend $1 billion...
Connecting With Your Customers
Don't skip this in your Service Drive
By John Fairchild
When a customer enters the Service Drive, do you smile? Do you make eye contact? Do...
Top OEM Headlines | June 2016
This week's most impactful OEM headlines, including:
Fiat to phase out air bag inflators subject to recall by 2019
Reuters reports that Fiat Chrysler will...
CBT News – June 16, 2016
CBT News - June 16, 2016
On today's show
5 Tips For Having A Perfect Business Meeting
Carlos...
CBT News – May 12, 2016
CBT News - May 12, 2016
On today's show:
Is your dealership ready to service recalls? We’ll tell you how that adds up for consumers.
...
CBT News – May 6, 2016
CBT News - May 6, 2016
On today's show:
Steve White of Clarivoy on Google analytics.
We’ll tell you what two industry insiders believe the...
CBT News – May 5, 2016
CBT News - May 5, 2016
On today's show:
We’ll tell you what two industry insiders believe the rest of the year has in store...
Transparency In Service Customers From Straying
Dealer Fights Customer Flight With Prices and Value
By Mary Welch
Need a four-wheel alignment or cabin air filter replacement but am not sure the dealership will...