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How to Create and Retain Loyal Customers for Your Service Drive...

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Today, we welcome back Jim Roche, Vice President at Cox Automotive. In this segment, Jim discusses the latest additions to his book "Fast Break",...
appointment

10 Ways To Improve the Art of Appointment Setting

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Scheduling impacts every area of your service department. The challenge is that many advisors and appointment setters see the appointment process as something to...
Experian

Experian’s Amy Hughes Tells Dealers How They Can Reach the Most...

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On today’s show, we’re pleased to welcome back Amy Hughes, Senior Director of Dealer Intelligence at Experian, a data intelligence powerhouse for the automotive...
site

Tips to Turn Views Into Sales

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Over the past two years I have heard consistently from dealers that their websites are less productive than they used to be. There are...
Kerrigan

The Kerrigan Report: Another Record Year, Major Acquisitions, and Predictions for...

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Welcome to the Kerrigan Advisors Market Update with Bridget Fitzpatrick and Ryan Kerrigan, managing director of Kerrigan Advisors. VIDEO TRANSCRIPT:  Bridget F.: Hello everyone, and welcome to the Kerrigan...
websites

Want More Leads? Give Your Guests a Nudge

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Over the past two years I have heard consistently from dealers that their websites are less productive than they used to be.  There are...
repair guide

Jim Roche of Cox Automotive Explains How the KBB Auto Repair...

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On today's show, Cox Automotive Vice President, Jim Roche joins CBT to discuss the many capabilities of Kelley Blue Book's brand new auto repair...
performance

Where Performance is Measured and Reported, Performance Improves!

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In any arena, business or sport, top performers are identified through constant, ongoing performance evaluations. If you can’t evaluate their performance, then how can...
young people

Gen Z Less Eager to Start Driving

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Most adults remember the time when getting a driver’s license meant freedom. Many can recall whining at their parents to take them driving so...
newscast

Track Your TV Advertising Data to Make Marketing Spend More Efficient...

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Today on CBTNews.com - Wednesday, May 1st, 2019: Track Your TV Advertising Data to Make Marketing Spend More Efficient - Max Steckler, Chief Product Officer,...