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In what has become a solid market trend this summer, sales of trucks and SUVs kept total new vehicles sales on track in July,...

Auto manufacturers (OEMs) have moved away from having an abundance of text and static pictures on their websites, and are instead telling an engaging...

On today's show: - Frank Lopes, Vice President of Forrest and Blake Marketing and Advertising, explains the best ways to keep customers on your site...

On today's show: - Curt Zondervan explains how buyers want to buy and how dealers should handle price shoppers - Sales Tip of the Day with...

Customers may volunteer to change them once a problem is fixed, but if they don’t, dealerships must be assertive. BY MARY WELCH When dealing with...

On today's show: - President of the Colorado Auto Dealers Association, Tim Jackson, discusses the trends to watch out for at the Innovative Dealer Summit -...

On today's show: - Chart Your Course International President Greg Smith explains how your company culture can drive customer satisfaction - Daily Tune-up with Mark Tewart...

On today's show: - Sales coach and motivator Victor Antonio explains why you shouldn't rely on training to become the best at what you do -...

Bill Fox, who represents New York’s franchised new-car dealers on the NADA board of directors, will be sworn in as the organization’s chairman at...