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How service managers can drive profits and keep customer service intact...
Welcome to another edition of Inside Automotive with anchor Jim Fitzpatrick. We're joined by Jennifer Suzuki, President of eDealer Solutions, acclaimed sales trainer, and...
Mid-year review of the buy/sell market and forecast for the remainder...
Welcome to this episode of Inside Automotive with anchor Jim Fitzpatrick. Today, we’re pleased to welcome back Erin Kerrigan, Founder and Managing Director of...
Ford seeks faster mineral mining permit process from federal government
Ford Motor Company is asking the federal government to expedite permits for critical mining, according to a filing submitted to the Department of the...
CBT automotive newscast: September 1, 2022
Inside Automotive:
Mid-year review of the buy/sell market and forecast for the remainder of 2022 — Erin Kerrigan
Welcome to this episode of Inside Automotive with...
CBT automotive newscast: August 30, 2022
Inside Automotive:
How to provide a top-notch customer experience when handling sales objections - Josh Braun
Are you struggling with price-based objections from your customers? Today...
Rivian cancels least expensive R1T trim, customers express disappointment
Some customers are not pleased with Rivian's decision to cancel the entry-level version of its R1T electric truck, essentially raising the price of its base model electric truck by...
How general manager Eddy Allen fosters an outstanding customer experience despite...
Like many other car dealers in retail automotive today, Eddy Allen, the General Manager of Jaguar-Land Rover Norwood, grew up in the business. He...
Selling off-brand used vehicles? Tips to retain those buyers
The ongoing new vehicle shortage has many dealerships stocking any used vehicles they can get their hands on. Selling off-brand vehicles is not new,...
CBT automotive newscast: August 15, 2022
Inside Automotive:
How new car supply shortages are affecting OEM and franchise dealer relationships — Brian Finkelmeyer
When new vehicle production returns to more typical levels,...
How Jeff Wyler Automotive plans to use its innovative new retailing...
Jeff Wyler Automotive Family recently launched a 100% online car buying solution to compete directly with disruptors like Carvana and Vroom. Kevin Frye, the...