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CBT Now Tim Jackson on the best automotive innovations at CES 2024 Each year, thousands gather to see what tech gadgets and products will be unveiled...

Market intelligence platform IDTechEx believes major technology firms may soon rule the automotive business as car manufacturers rely more heavily on third-party software and...

HOUSTON – January 18, 2024 – TotalCX, the leading provider of AI-driven customer experience management solutions, is expanding its senior leadership team and hiring...

For years, dealers have dealt with inefficiencies in their sales process, including bottlenecks in the sales department, consumer expectations, and information overload. Our guest...

Strong connections between service department managers and technicians are vital on two fronts: productivity and customer satisfaction. But sometimes poor communication, lack of training,...

Data has become the driving force behind informed decision-making in retail and marketing. And this is especially so in the automotive industry. MarketWatch states,...

Technology is changing how consumers shop for and buy cars. Yet chatbots, virtual reality applications, and artificial intelligence haven’t eliminated the need for human...

Finding the right automotive technicians for your dealership can be challenging, especially when the pool of traditional candidates seems to have dried up. Yet,...

Austin-based EV maker Tesla recently issued a recall affecting nearly 2 million models sold in the U.S. due to its Autopilot feature, which has...

Tesla's long-awaited Cybertruck is now officially here, following the electric vehicle brand's recent launch party. However, between the company's growing list of controversies and...