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Glenn Pasch

Glenn Pasch on Alleviating Pain Points in Your Customer Journey

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Please join us in welcoming back Glenn Pasch, auto marketing expert and CEO of PCG Digital. Glenn and PCG Digital have worked with the...
newscast

Week In Review: The Attribution Revolution and How It Can Maximize...

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 CBT News Week In Review for Friday, July 19th, 2019: The Attribution Revolution and How It Can Maximize Your Dealership's Advertising Spend - Brian Benstock,...
newscast

Week In Review: How to Capitalize on Summer Incentives and Attract...

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 CBT News Week In Review for Friday, May 31st, 2019: How to Capitalize on Summer Incentives and Attract Consumers To Your Showroom - Brian Moody,...
Joseph Michelli

Increase Consumer Loyalty at Your Dealership with These 4 Customer Experience...

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On today’s show, we welcome back Joseph Michelli, customer service expert and New York Times best-selling author, to discuss how your dealership can develop a...

VW workers join UAW, Tesla cuts FSD price, new EV market...

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CBT Now Take back control of your dealership’s auto loan process On this episode of CBT Now, host Jim Fitzpatrick is joined by Steve Burke, CEO of Agora...
AI is helping dealers inspect and price cars more efficiently and transparently with its ability to instantly study millions of data points.

How AI is driving transparency in the vehicle pricing process

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In today’s dynamic market, vehicle pricing is everchanging with vehicle condition, location, color and even added features like heated seats impacting the price tag...
Ford is bringing back stair-step incentives to move 2023 F-150 pickup inventory after the vehicle's sales dropped 10% in the first quarter.

Ford brings back controversial stair-step incentives to drive F-150 sales

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Ford is reintroducing "stair-step incentives," a controversial practice that pays dealers bonuses for surpassing sales targets on certain models, to bolster sales of 2023...
A new KPA survey has uncovered a discrepancy in how buyers feel about dealer transparency and how transparent the sales process really is.

New research highlights impact of dishonesty in the auto sales process

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New research has identified a discrepancy in the rate at which customers experience dishonest practices during the car sales process and the percentage of...
Kevin Frye joins Inside Automotive to discuss the future of artificial intelligence along with potential use cases for car dealers.

The future of artificial intelligence in the dealership — Kevin Frye...

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The automotive industry is evolving once more as artificial intelligence transforms how car dealers and manufacturers conduct business and serve customers. One of the...