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On today's CBT Newscast for Monday, June 26th, 2017: 15 Tips to Improve your Fixed Ops Joe Gumm spoke to Jody Devere, CEO of AskPatty.com, about the...

Tire-related protection plans – some of them offered for free – can keep customers coming back to dealerships. “The National Automobile Dealers Assn. shows that...

CBT News Anchor Joe Gumm reports on sales totals for the month of May 2017 at dealerships around the U.S.  The seasonally adjusted, annualized...

Teenagers do it, college kids do it, maybe even your parents and grandparents do it. Texting is a popular way of communicating and in...

On today's CBT Newscast for Wednesday, May 24, 2017: How texting impacts your dealership Teenagers do it,  college kids do it, maybe even your parents and...

  CBT News Anchor Joe Gumm reports on U.S. automotive sales totals for the month of April 2017. The seasonally adjusted, annualized sales rate was...

U.S. automakers and their dealers will sell a forecasted 17.1 million light vehicles this year, not a record, yet nothing to beef about either,...

Making and Measuring Goals — And Winning Few get to start anything from scratch. A complete do-over. But that’s exactly what happened to Don Chalmers...

Super Bowl LI had some great car ads during the game. Here's a recap. Which one was your favorite? Alfa Romeo https://youtu.be/ySBY1OpvNrY?list=PL6bK2yHquQjouVtm2Xp3odJznLf6LAv67 Audi https://youtu.be/G6u10YPk_34 Buick https://youtu.be/Nx2PMnSzCB4 Ford https://youtu.be/HhtHflDrnAU Honda https://www.youtube.com/watch?v=f06ng5cII8o Hyundai https://youtu.be/P7n-GxJBw1k Kia https://youtu.be/1dQ9a5EFZeI Lexus https://youtu.be/h_iktzXK4K0 Mercedes-Benz https://www.youtube.com/watch?v=BvHFM8c7cPM&feature=youtu.be Toyota https://youtu.be/E5QztodzHfk  

Prepaid Maintenance a Win-Win for All By: Ryan Williams Service customers like to buy prepaid maintenance plans, known as PPMs. For good and valuable reasons, too....