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Miami Dealership Group Keeps Expanding Its Reach

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Brickell group could open another store in its hometown soon but has designs on more Florida markets. BY JON MCKENNA Miami-based Brickell Motors is continuing...
Owner Of A Recalled Vehicle

Today’s Owner Of A Recalled Vehicle Can Be Tomorrow’s Happy Service...

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Develop plans now to research and identify these recall prospects, and to effectively interact with them. BY CHRIS MILLER U.S. Defense Secretary Donald Rumsfeld, you...

Top OEM Headlines | October 2015 Part 2

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This week's most impactful OEM headlines, including: Mitsubishi, Nissan will build mini EV together The minicar project Nissan and Mitsubishi started four years ago is...
Customer-Identity Thieves

Ponder How Appetizing Your Dealership Appears To Customer-Identity Thieves

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Take steps to deter both hackers and burglars, and prepare an incident plan in case of a breach. BY ERIK NACHBAHR Auto dealerships are inviting...
Auto salespeople

Hearing ‘No’ From A Customer Should Never Be Taken As The...

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Auto salespeople should adopt six techniques to keep rejection in a proper, and healthy, context. BY GRANT CARDONE Rejection is commonly defined as dismissing or...

CBT News – October 23, 2015

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On today's show: Erik Nachbahr, President of Helion Automotive Technologies, discusses how dealers can effectively manage data Why one dealership flipped their car-buying process...

What is your strategy for keeping employees happy?

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If you ran a dealership, what would you do to make your employees happy? Provide great insurance? Have flexibility in Saturday schedules to accommodate...
TV Ad Time Competition

Dealers May Never Have Seen TV Ad Time Competition Like Next...

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In this perfect storm of demand for conventional media, pre-roll video looks increasingly appealing. BY KEVIN GIANATIEMPO Sebastian Junger’s 1997 book “The Perfect Storm” describes...

CBT News – October 20, 2015

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On today's show: Erik Nachbahr, President of Helion Automotive Technologies, discusses how dealers can effectively manage data Sales Tip of the Day with Delia Passi...

CBT News – October 16, 2015

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On today's show: New York Times best-selling author, sales trainer, and entrepreneur Grant Cardone shares his thoughts on one-price, no-haggle selling Victor Antonio, speaker...