tech - search results

So in the same week that Automakers and U.S. regulators joined together and took historic measures to improve recalls, J.D. Power released their 2016...

Quickly undertake these changes in pricing, recommending and scheduling. BY ROB GEHRING Every service department wants to maximize its results on repair orders – just ask...

On today's show: Is tech so confusing, customers are getting turned off by vehicles that have it? We’ll tell you what J.D Power found...

Follow this framework to make sure your oversight of your dealership departments’ compliance efforts is thorough. BY TERRY DORTCH Compliance with federal and state laws...

Keep your hourly rate competitive and implement fresh incentives daily and monthly. BY BILL WITTENMYER A friend of mine says all the time that “Our pay...

You don't want hybird car sales reps, so consider a change in the F&I process. BY MARK TEWART Doesn’t it make more sense to let them...

On today's show: Dale Pollak, Chairman and Founder of vAuto, discusses how to achieve success with your used car inventory Zach Klempf, CEO of...

Meantime, dealers hunt for advantages in tracking lead sources, identifying customer desires and designing offers. BY JON MCKENNA Informational kiosks have been on the dealership...

When it comes to evolving with the tech world, does your dealership offer older drivers the same technology you would push to millennials? According to...

So what exactly is your dealership's outbound calling culture? Does it have that "smile and dial" feel, where the mentality is "the more outbound...