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Learn what is directly impacting customer satisfaction with your vehicles.
Well, the latest J.D. Power Study is out and it reveals some surprising data when it comes to your consumers and their love for...
Are you hung up on static sales lead forms?
Do you ever have the fear that potential car buyers won't engage long enough on your site to complete share information and generate a...
Dale Pollak gives simple ways to drive a retail-first strategy in...
Before you attack any ambitious goals for your used vehicles this year, ask yourself this question. Am I wholesaling too many cars, and how...
Paul Faletti tips on how to go from good to great...
Working smarter rather than longer is something we all want, right? But unfortunately that’s not happening at a lot of dealerships, even with the...
Top OEM Headlines | February 2016
This week's most impactful OEM headlines, including:
GM investing $148M in Tenn. to increase V-8 production
The Detroit news says GM plans to increase v-8...
What One Skill Do Dealership GMs Absolutely Need Today? Intimacy With...
Are you comfortable with digital marketing concepts, even if you can't get too far down in the weeds?
By Glenn Pasch
Recently, I was asked...
Several ways you can increase sales and improve profits.
So when it comes to investing in the latest, newest and greatest technology for F&I, is it the end all to selling more cars...
Have you taken a recent look at customer satisfaction scores? We’ll...
How are your satisfaction scores at your service department? Do you have a culture that simply tries to upsell the customer for the next...
Ask the Automotive Industry Pros
From Carla in Defiance, Ohio:
What is an effective way to evaluate a prospective employee about how good he or she is with inbound calls?
Mike...
