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Thinking Like a Customer Might Seal the Deal By: Mark Tewart It’s a fact that the majority of customers still want to negotiate. Depending on the...

CBT News - June 15, 2016 On today's show The Latest O-E-M Headlines Does an increase in interest rates impact sales at your dealership? Is...

Survey shows trends in financing, experience, technology and demographics By: Byan Ignozzi PricewaterhouseCoopers (PwC) recently conducted its 2016 International Automotive Lending & Leasing Survey. This survey...

CBT News - May 30, 2016 On today's show Your website is doing its job of attracting potential car buyers, but have you neglected your...

So, with the evolving tech world all around the auto industry, some people believe dealers will need to evolve as well to keep up....

CBT News - March 11, 2016 On this week's show: Sergio Marchionne tells you the current condition of the auto industry. How do you keep customers coming...

CBT News - March 10, 2016 On today's show: Is too much leasing bad for your dealership? Hear from former GM Vice Chairman. Can you really...

Is There A Dark Cloud On Sunny Horizon Of Record Car Sales? Based on AutoNation Inc.’s experience, the seemingly huge year for U.S. sales may...

On today's show: How a dealer group is improving their sales and F&I with just one process Why Visa is making the leasing process as easy...

At the very least, it means more complexity and cost in the F&I process that dealerships or customers will have to shoulder. BY CLINT...