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Who needs training

Who needs training first, management or sales people? An Auto Industry...

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Auto Industry Legend Shares His Insight As a Dealer Principal or GM the objective is to what, get more sales, right. But according to some,...
dealership’s F&I process

CBT News – December 29, 2015

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On today's show: Does your dealership’s F&I process need to change? So what are the experts saying will be the hot topics for 2016? ...
RO results

Small Changes for RO Results

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Quickly undertake these changes in pricing, recommending and scheduling. BY ROB GEHRING Every service department wants to maximize its results on repair orders – just ask...
Regulatory Compliance

Are You On Top Of All Legal And Regulatory Compliance?

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Follow this framework to make sure your oversight of your dealership departments’ compliance efforts is thorough. BY TERRY DORTCH Compliance with federal and state laws...

Top OEM Headlines | December 2015

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This week's most impactful OEM headlines, including: The most fuel-efficient automakers in America Mazda...give yourself a pat on the back! You are the most fuel-efficient...

Top OEM Headlines | December 2015

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https://www.cbtnews.com/look-weeks-top-oem-headlines-4/
New Vehicle Models

Don’t Strategize Your Marketing for Only Women or Millennial Car Buyers

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Dealers must not equate these broad customer groups with common market segments that they can effectively target. BY DENNIS GALBRAITH I hear or read many dealers,...
Paying BDC Agents

Consider These Plans For BDC Agents Paid By The Hour

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Keep your hourly rate competitive and implement fresh incentives daily and monthly. BY BILL WITTENMYER A friend of mine says all the time that “Our pay...
Keeping Salespeople Happy

Possible Answers For Tough Challenges In Keeping Salespeople Happy And Closing...

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Issues with promoting salespeople, getting test drives, BDC’s role, split sales forces BY DAVID LEWIS This month, we asked leading sales trainer David Lewis for...
F&I process

Consider Cross-Training For the F&I Process

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You don't want hybird car sales reps, so consider a change in the F&I process. BY MARK TEWART Doesn’t it make more sense to let them...